Contact the Editorial & Tech Team
Need technical assistance, want to submit a verified bot, or noticed an issue with our tools? We are here to help.
Direct Email Channels
For tool suggestions, bug reports, and general feedback.
For verified bot developers seeking directory inclusion.
To report fake Nitro domains and malicious token grabbers.
JoinDiscordServer.info is an independent companion website. We cannot unban your personal Discord account or reset your Discord password. For official Discord account recovery, please visit support.discord.com.
Before You Email: Fast Self-Service Solutions
Many questions we receive daily can be solved immediately using our free tools and documentation. Check if your question matches one of these common topics:
Embed Formatting
Want to design formatted announcements or server rules? Use our Rich Embed Builder to generate instant webhook JSON.
Bot Permission Issues
Bot failing to assign roles or mute members? Use our Permissions Calculator to audit the integer bitmask.
Phishing Link Check
Received a suspicious link in direct messages? Paste it into our Safety Domain Scanner to test against known scam signatures.
Voice & Audio Glitches
Stuck on RTC Connecting or experiencing No Route errors? Follow our step-by-step guides on the Voice Radar.
Inquiry Submission Guidelines & Required Details
To help our team investigate and resolve your request quickly, please include the relevant details outlined below based on your inquiry topic:
Include your bot's Client ID, verified OAuth invite link, website URL, and official support server. Confirm that your bot supports slash commands and has completed Discord developer verification.
Provide the exact phishing domain URL (for safety, format as hxxps:// or omit the protocol), the scam bot ID if applicable, and a brief description of how the scam was distributed in DMs.
Include your server's slug on JoinDiscordServer.com, your permanent vanity invite link, and your current member count. Our crawler will run a targeted resync within 24 hours.
Responsible Vulnerability Disclosure Policy
We welcome responsible security disclosures from ethical hackers and independent researchers. If you discover a security vulnerability, edge caching anomaly, or potential exploit on JoinDiscordServer.info, please email security@joindiscordserver.com directly.
Please allow us a 48-hour coordinated disclosure window to patch the issue before making any findings public. We acknowledge and thank ethical researchers who assist us in keeping the Discord ecosystem safe.
Community Feedback & Feature Requests
Are you a Discord bot developer or server administrator looking for a specific utility that does not exist yet? We actively build custom web generators requested by community moderators.
Whether you need a specialized webhook formatting layout, an automated bitwise calculator for custom OAuth scopes, or a visual audit tool for Discord role rules, send your ideas to contact@joindiscordserver.com. We prioritize building utilities that solve everyday community moderation challenges.
Frequently Asked Contact Questions
How fast does the JoinDiscordServer.info team respond to inquiries?
Our editorial and technical team monitors incoming messages Monday through Friday. We strive to reply to all legitimate support tickets, bot verification requests, and scam reports within 24 to 48 business hours.
How can I submit my Discord bot for verification in your encyclopedia?
To be listed in our verified bot directory, your bot must have passed Discord's official developer verification, maintain at least 99.5% uptime, and provide functional slash commands. Email bots@joindiscordserver.com with your bot's Client ID, website, and support server link.
How do I report a malicious Discord phishing link or scam bot?
If you found a fake Nitro domain or a malicious verification bot stealing tokens, email security@joindiscordserver.com with the domain URL and screenshots. Our team investigates and updates our Anti-Scam Registry to warn other users.
Can I request corrections to my server's statistics on the leaderboard?
Yes. Our crawler syncs member and boost metrics from JoinDiscordServer.com daily. If your server metrics show a discrepancy after a recent community merger, email contact@joindiscordserver.com with your server slug for a manual resync.
Do you offer paid promotions or sponsored bot placements?
No. All verified bots and community leaderboard rankings are curated organically based on community size, developer verification, and utility. We do not sell paid leaderboard placements.
Where is the JoinDiscordServer.info development team based?
Our lead developer and founder Sahajul Haque is located in Tezpur, Assam, India. We operate digitally and assist Discord community architects worldwide.
Can you help me unban my Discord account or recover a lost password?
No. We are an independent companion directory and developer toolkit. We do not have access to Discord Inc.'s internal user database. You must submit an official ticket through support.discord.com for account recovery.
How do I report a DM spam bot directly to Discord's Trust and Safety team?
Right-click the spam message in your Discord app, select 'Report Message', choose the spam category, and click Submit. This captures the message ID and sender ID directly for Discord's Trust and Safety team.
